TERMS OF USE AND PRIVACY POLICY

Terms of use of the website www.klimatsidas.gr

GENERALLY

The use of the electronic pages and services of www.karkon.gr by the visitor / user presupposes his full and unconditional agreement with the following terms of use, which apply to all the content included in the website. Therefore, the visitor / user must carefully read these terms before using the services of the website and if he does not agree, he must not use the services and their content. Further use of the services of this website is tantamount to automatic express and unconditional acceptance of the following terms. The visitor / user is kindly requested to check the content of the terms of use for possible changes. The continued use of www.karkon.gr, even after any changes means the unconditional acceptance of these terms by the visitor / user. If a user does not agree with these terms, then it is his responsibility to refrain from visiting, using the website as well as from any transaction or use of the services of the online store..

1. General Terms

The website www.klimatsidas.gr is an electronic commercial store created and operated by the company under the name Klimatsidas Antonios. based in LARISSA, 5th klm. Old National Road Larissa – Volos , area 41500, is legally represented, with VAT. 998017377 and TAX OFFICE LARISSA, has an email address info@klimatsidas.gr (hereinafter for the sake of brevity the COMPANY).

This e-shop (b2b / e-shop) enables our merchants - customers to be informed immediately about the products offered by our company, as well as to make their purchases electronically in accordance with the terms of the website

The COMPANY reserves the right to freely modify or revise the content of this website, including the terms and conditions of use and transactions from the online store, whenever it deems necessary, and undertakes to inform its customers of any change. through the pages of this online store. Modifications, additions and deletions take effect from their posting on the website. Further use of the website is tantamount to express and unconditional acceptance of the modifications, additions and deletions. Contracts through the online store are drawn up in the Greek language.

2. Intellectual Property
Copyright and Trademark

All content in the online store, including badges, badges, logos, images, graphics, photos, designs, text, software, settings, etc. are the intellectual property of the COMPANY and are protected under the relevant provisions of Greek Law, European Law and International Conventions. Likewise, any intellectual property rights of third parties from which the COMPANY has obtained a license for its own exclusive needs and for the operation of the online store. It is forbidden to copy, transfer or create a derivative work based on this content or mislead the public about the actual provider of the online store. Reproduction, analogue or digital recording, republishing, uploading, communication, processing, resale, dissemination or transmission or any other use of the content in any way or for commercial or other purposes is permitted only with the prior written consent of the COMPANY or any other Copyright. The names, images, logos and insignia listed and describing the online store or the products or services of the COMPANY or third parties, are assets of the COMPANY or third parties respectively, protected by the relevant trademark laws. Their use in the online store does not in any case provide a license or right to use them by third parties.
Under the terms and conditions set forth herein but also in the applicable laws and regulations, the COMPANY grants to the user a non-transferable, personal, limited right of access and use of the website and its contents. Therefore the user is obliged to refrain from any action through which you intend to modify, reproduce, publicly present or use the website and its elements for any public or commercial purpose.

3. Information provided & Products

The COMPANY is committed to the accuracy, truth and completeness of the information provided in the online store, in terms of the identity of the COMPANY and the transactions and services provided through the online store. THE COMPANY, in the context of good faith, is not responsible and is not bound by electronic data entries made by mistake / inadvertence during the common experience and is entitled to correct them whenever it realizes their existence.

4. Limitation of liability

The COMPANY in the context of its transactions from the online store is not responsible and is not obliged to compensate for any damage or loss arising from the cancellation of orders, non-execution or delay in their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs on the basis of the observed data about the availability or not of the interested customer and undertakes in case of change of these data, to inform the customers in time about the unavailability in which case bears no further responsibility. Customers must ask the COMPANY about the availability or not of the products. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website "exactly as they are". In no case is the COMPANY liable or criminally liable for any damage (positive, special or negative, which indicatively and not restrictively, divisively and / or cumulatively consists in loss of profits, data, lost profits, monetary satisfaction, etc.) that may a visitor to the online store or a third party due to a reason related to the operation or not and / or the use of the website and / or inability to provide services and / or products and / or information available from him and / or from any non- permitted third party interventions in products and / or services and / or information available through it.
The COMPANY takes all possible and necessary actions for the safe operation of the website. In no case, however, does it guarantee that the content of the website will not be infected by viruses or anything else that may have destructive or contagious properties and bears no liability.
The COMPANY reserves the right to suspend or interrupt access to this website for reasons or problems with the hosting servers or for reasons of force majeure. .
It shall not be liable for any civil or criminal claims, nor for the coverage of third party claims for reasons related to the operation, use, copying or falsification of the website by unauthorized third parties, in violation of the laws on protection of Intellectual and Industrial Property.

5. Order products and payment method

The order and purchase through the online store falls within the meaning of the distance selling contract between traders, which are governed by the legal framework of Presidential Decree 131/2003 (Government Gazette A '116 / 16.05.2003). The user has the right to submit a valid order through the online store, if he is a legal entity or if he is a natural person, if he carries on business or professional activity through a sole proprietorship, or is a natural person who does not carry out business or professional activity, and is legally competent the provisions of the Greek Civil Code (provided that he has reached the age of eighteen and is not under legal assistance regarding the conclusion of a contract of sale). Orders can also be placed by legal representatives of legal entities. Upon acceptance of the terms of use and the submission of the order, the customer / user declares responsibly that he trades the products of the online store, has declared this activity (KAD) to the respective Tax Office and that the information entered during registration is true and accurate .

Every user who uses the services of this website explicitly declares and guarantees that he has the required legal conditions but also the necessary ability to understand the terms and conditions contained in the above concluded sales contracts. The COMPANY reserves the right to demand the return by the supervisor or guardian of any orders that will be made by legally incompetent persons.

The completion of the order is done by accepting the terms of use and sending the proposal to the COMPANY. As soon as the COMPANY receives the order-proposal, it sends by e-mail the confirmation of the order, which also means the acceptance of the proposal and the conclusion of the distance selling contract.

The goods are shipped at the responsibility and expense of the buyer.

Invoices are paid only with an official receipt of the company

The goods remain the property of the selling company until their full payment

Returns are accepted only after prior consultation with the COMPANY.

Customers who buy products mthrough www.klimatsidas.gr can pay only by deposit in the bank account of the COMPANY.

6. Return Policy

6.1 Returns of Products due to wrong delivery

In all cases in which other than the sold ones are delivered through the fault of the COMPANY, by type or quantity or there is a property that has been previously agreed in writing with the COMPANY, the customer returns the products for checking and finding the error. In this case, the costs of returning the products to the COMPANY as well as the return costs to the customer are borne by the COMPANY, as long as the return method proposed by the company is observed.

6.2 Returns of defective products

In case the item is found to have a manufacturing defect, if this is confirmed by the authorized repairer who provides the guarantee of good operation or in case the COMPANY itself provides the guarantee of good operation directly by the COMPANY, the following applies:

· The guarantee is provided for a limited period of time which is stated in the detailed characteristics of the product. After the end of this period or repair, the replacement of the products is possible with an additional charge following a new agreement with the customer.

· The return of the product to be replaced should be done together with all the documents that accompanied the product (eg DAT, A. Retail, etc.) and its complete packaging. If there is a defect found later after delivery and the packaging does not exist or also if the product packaging was received by the distributors during the delivery of the item the product packaging is not required.

· The return of the products can be done through courier or transport company.

· After the return of the products, the defect reported by the customer is checked and then contacted to inform him about the results of the check.

· If a defect is found due to a manufacturing error, the company is either repaired or replaced at the option of the company, otherwise the transaction is canceled in case the product cannot be repaired in a reasonable time and the company can not find another product of similar or better features or equivalent value for replacement. In case of cancellation of the transaction, the refund of the initial purchase is made in the same way as the initial payment of the customer to the COMPANY. In particular, in case of debit by credit card the COMPANY will be obliged to inform the issuing Bank of the cancellation of the transaction and the bank will then proceed to any transaction provided under the contract it has drawn up with the customer without the relevant responsibility of the COMPANY . The COMPANY, following this information, does not bear any responsibility for the time and manner of execution of the rebuttal, which is regulated by the aforementioned contract. In the case of cash on delivery, if the customer had chosen this option, it will be refunded to him from any branch of the COMPANY network. In case of payment by bank transfer, a reverse bank transfer will be made from the Company's accounts to the customer.

· The customer bears the costs of the shipment to the COMPANY and the COMPANY bears the costs of the shipment of the replaced or repaired product, unless it is established during the inspection that no defect due to a manufacturing error exists at all times, so the customer to and from the COMPANY and / or the authorized repairer as well as any other expense incurred by the COMPANY.

6.3 Returns of products considered defective upon delivery (DOA)

The return of the products, which are considered defective upon delivery (DOA) will be accepted within seven (7) calendar days from their delivery to the customer. At the same time, the product must not be damaged and must have all the original documents that accompanied the product (eg VAT, Retail, etc.) and its complete packaging. In these cases the following applies:

· The product is received and checked to determine the defect reported by the CUSTOMER.

· Provided that this has been previously received and checked by the COMPANY, the item will be replaced with a similar new one, or in case of unavailability, with another new product of similar quality and price, otherwise at the option of the COMPANY a refund will be made. money of the initial purchase to the customer. The refund is made in the same way as the customer's initial payment to the COMPANY was made. In particular, in case of debit by credit card the COMPANY will be obliged to inform the issuing Bank of the cancellation of the transaction and the bank will then proceed to any transaction provided under the contract it has drawn up with the customer without the relevant responsibility of the COMPANY . The COMPANY, following this information, does not bear any responsibility for the time and manner of execution of the rebuttal, which is regulated by the aforementioned contract. In the case of cash on delivery, if the customer had chosen this option, it will be refunded to him from any branch of the COMPANY network. In case of payment by bank transfer, a reverse bank transfer will be made from the Company's accounts to the customer.

· The shipping costs for the return of the products to the COMPANY are borne by the customer and the shipping costs of the replaced product are borne by the COMPANY, unless it is found during the inspection that there was no problem of defective sale upon delivery (DOA), where the customer shipping costs to and from the COMPANY and / or the authorized repairer as well as any other costs incurred by the COMPANY.

7. Manufacturer's warranty terms

The products available from the COMPANY are durable products which are accompanied, if provided by the manufacturer, by written instructions for use (except for simple to use products) and by a written guarantee of good operation of a reasonable duration, in the Greek language. The manufacturer's warranty form, if applicable, shall include the name and address of the guarantor, the product to which the warranty relates, its exact contents, duration, local validity, and the rights conferred by the applicable law. The warranty of the device is valid according to the manufacturer from the date of purchase and allows free troubleshooting, provided that the following conditions are met:

· Have the dealership guarantee and proof of purchase of the device.

· The fixed components of the device have not been altered (Serial number -SerialNo.)

· Do not exclude damage based on the manufacturer's warranty form.

· The damage is a construction defect and has not been caused by an act or omission of the customer himself or any third party.

8. User Responsibility

The user agrees to use this website in accordance with the law and good manners. The use of the website and the services provided by the COMPANY must be done exclusively for legal purposes and in a way that does not restrict their use by third parties. Therefore, the user is obliged not to perform acts or omissions that may cause damage or malfunction of his services or that restrict the use of the website by third parties.

Indicatively the user hereby guarantees:

That it will not violate any article of the current legislation, order, regulation and statute.

That it will refrain from any publication and transmission of defamatory, defamatory or offensive information both for the COMPANY and for third parties. It will also refrain from publishing any content that is illegal, threatening, obscene, vulgar, that may violate the personality and privacy of a third party or that discriminates on the basis of race, sex, religion, nationality, physical impotence, sexual orientation or age.

That it will refrain from any publication and transmission of defamatory, defamatory or offensive information both for the COMPANY and for third parties. It will also refrain from publishing any content that is illegal, threatening, obscene, vulgar, that may violate the personality and privacy of a third party or that discriminates on the basis of race, sex, religion, nationality, physical impotence, sexual orientation or age.

That it will refrain from any action that violates the trademark, patent, trade secret and intellectual and intellectual property rights of the COMPANY and third parties.
Any user who commits an unfair and unethical use of the services of the website, is responsible for any damage (positive and negative). THE PARTNER reserves the right to claim compensation for any damage caused by the above behavior of the user.
In case a violation of the above terms is found by a user of the website, it reserves the right to exclude and delete the member from the use of our services, also reserving all legal rights.

9. Applicable law

The above terms and conditions are governed by and supplemented by Greek law, European union law and relevant international treaties. Any dispute arising from the application of the above terms and conditions will be resolved in the competent courts of Larissa.

For more information we are always at your disposal via e-mail at info@klimatsidas.gr